When should I make my reservation? How early does United Luxury Transportation require a reservation to be made?
While we will do everything we can to accommodate guests with short notice, we encourage people to make their reservation with United Luxury Transportation as soon as the guests have finalized their itineraries. Our reservation desk is available 24 hours a day 7 days a week for bookings over the phone. However for online reservations, we recommend to allow us at least 48 hours prior to your arrival to ensure availability of your requested vehicle. If you are arriving to Orlando within 48 hours, please call us directly at 1-800-616-1970 or 407-442-3122.
Where does our driver meet us when we arrive at Orlando International Airport?
Your driver will meet and greet you in the baggage claim area at Orlando International Airport with your name on a sign. If you do not see you driver, there should be nothing to worry about! Orlando International Airport is one of the busiest airports in United States and with huge numbers of tourists flying into the city especially during the peak season, the airport gets very crowded. Just give us a call at 1-800-616-1970 or 407-442-3122 and weâll locate your driver for you.
Can we request car seat or booster? What is the charge if any?
Yes you can request car seats and boosters. There is USD 10.00 charge for each car seat round trip fare and USD 5.00 for a booster seat.
When to use a car seat?
Car seats are used for children who weigh from 10 kg (22 lb.) until 18 kg (40 lb.), generally from about age 1 to 4 1/2 years.
When to use a booster seat?
Booster seats are used for children who weigh 18 kg (40 lb.) or more
Can you pick us up from the hotel near by the Orlando international airport and what will be the charge?
Yes we can pick you up from any hotel in Orlando area. The rates should be the same as from the Orlando International Airport, as long as the hotel is within the 5 mile radius of the Orlando Airport.
How long is the journey from Orlando International Airport to Port Canaveral?
It takes approximately 45-50 minutes from Orlando International Airport to your cruise ship.
How long is the journey from Universal or Disney Area to Port Canaveral?
It takes approximately an hour and 15 minutes from Universal or Disney Area to your cruise ship.
How do we pay for our transportation?
When you make a reservation with United Luxury Transportation, credit card information will be requested to confirm your reservation with us. Your credit card however does not get charged until the day of your service.
What is the procedure to confirm our return pick up from cruise terminal to the Orlando International airport?
Your return schedule pick up time is based on the information you provide us when you make your reservation. Normally we schedule a 10:00am pick up time from Royal Caribbean cruise lines and also for Carnival cruise line only if your flight is at or after or 1:00 pm. For Disney cruise line, we pick you up at 9:00 am only when your flight is at or after 12:00 noon. If your flight is leaving early then we schedule you according to your flight departure time. The responsibility to get out from the cruise ship by the scheduled pick up time lies with the guests (you). If you are not able to come out from the cruise line by the scheduled pick time, then there will be an hourly charge depending on how long the driver waits for you. The waiting time starts 15 minutes after the scheduled pick up time.
Does United Luxury Transportation provide transportation service to other attractions such as Universal Studios, Sea World, Kennedy Space Center, Busch Gardens and other destinations?
Yes, United Luxury Transportation is a complete limousine service provider. We provide transportation to anywhere our guests wish to go.
We have multi-family members coming from different parts of the country and arriving on the same day, but at a different time. We wish to ride together. How can we arrange this with United Luxury Transportation?
If the time spread between flights are not too far apart and you do not mind waiting for your other family, all you need to do when filling out our reservation form is to provide us with name and flight information of the flight that is arriving the latest and instruct your other family members who are arriving early to meet up with you and your driver at the baggage claim area.