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Orlando Airport Meet & Greet Information

Typically, we meet our passengers at the baggage claim portion of the airport after they have departed from their flights. Thus, it is of the utmost importance that all of the flight information that you provide to us is completely accurate to ensure that we are able to meet you in a timely fashion in order to expedite your subsequent pickup. Once you have arrived at your destination, your vehicle will be moved by a member of our staff from the staging area to one of the designated commercial ground transportation lanes that are located within the airport boundaries. In total, it should take you about 20 minutes to traverse from your flight to the main terminal where the baggage claims are. Once you have arrived at the Orlando International Airport, your flight will be docked at either terminal ‘A’ or ‘B’. If you follow the signs that are posted at the airport, you should be able to reach the main terminal shuttle without trouble. Once you board the main terminal shuttle, you should be arriving at ‘level 3’ (uppermost level) of the main terminal itself shortly thereafter. Follow the signs listed in the airport to get to the second floor of the Main Terminal. Once there, you should be able to clearly identify two baggage claims on the floor that are partitioned between ‘A’ and ‘B’ in a manner that corresponds with the terminal where you initially arrived. Use the information available at the airport to find the corresponding baggage claim in order to retrieve your belongings. Please be sure to confirm which level of the main terminal that you are on in order to reduce confusion. In the past, passengers have failed to do so and have gotten lost as a result. In the event that you are not able to find the baggage claim successfully, just give us a call and we will be more than happy to provide assistance.

Upon arrival at the baggage claim, you should be able to spot an individual dressed in professional attire with a sign that has your party’s name on it for easier identification. After you have collected your belongings, this individual should accommodate you on your way to your designated vehicle where you will then be taken to the port as planned. In the instance that you are disabled and must use a wheelchair, crutches or any other special device to facilitate your movement, you most likely will take an alternative route to the baggage claim. Therefore, your designated escort may not be facing you when you arrive in the baggage claim. However, do not hesitate to approach them directly in order to If, for any reason, you are unable to locate your specific chauffeur, do not be alarmed. Just give us a call at 1-800-616-1970 or 407-442-3122, and we will help you get in contact with the driver so that you can be ushered to the baggage claim. We have a wealth of experience in ensuring that this process is conducted efficiently, so we do not expect to have any problems in ensuring that you reach the appropriate destinations in one piece.

Port Canaveral Cruise Terminals Pick Up and Drop off Information

Assuming there are no unexpected delays or setbacks, each cruise ship should make its return to its designated port around approximately 6:00 to 6:30 AM in the morning. Thus, the first ‘wave’ of customers departures will begin around 6:30 to 7:00 AM, which will slate them to arrive at U.S. Customs around 7:30 AM The entire process is expected to take approximately three and a half hours for our customers to complete. Once all customers have been cleared to leave their cruise ships, the flights will be slated to leave at approximately 11:00 AM For those that have an earlier flight, please notify us and we will find a way to accommodate your individual needs. For those whose flights are slated to leave after noon that day, it is best that you notify us ahead of time so that we can ensure that you have a means of leaving the dock at around 9:30 AM We ask that all customers notify us no later than the night before or every early in the morning that same day about any aberrations in their scheduling in order to give us the appropriate amount of time to accommodate you sufficiently. For example, if you have scheduled to have a driver come pick you up at 8:00 AM the day your cruise ship returns to dock but your group has been slated to depart the cruise ship around 10 AM, then the best option would to be call us by 6:00 AM at the latest in order to grant us a sufficient amount of time to make sure that you make your departing flight on time. If you fail to do so, we will not be able to accommodate you and this may result in a great inconvenience for you in the future. So, to avoid any confusion or non-enjoyable situations, we ask that you pay close attention to your flight and departure information as well as your itinerary!

For those whom are slated for a pick-up that is significantly later than the time that they depart the cruise ship, please be aware that the driver will not arrive at the location until an hour before your designated pick-up time at the earliest. Also, once you depart from your cruise ship, please remember to turn on your cellular devices and other forms of technology that we can use to contact you in case there are any unexpected changes in the pick-up schedule or other pertinent information that we must deliver to you. It is also important that you contact us in the event that there are any delays on the part of the cruise ship for your drop off procedure. Although the entire process of disembarking from the cruise ship is expected to take approximately 90 minutes, there are instances where it can take even longer or the process may be delayed entirely due to extraneous circumstances. Thus, it is imperative that you make sure that you have all available forms of communication at your disposal to notify us as soon as possible, so that we can coordinate with individuals on our end to ensure that you are properly accommodated. If you find yourself getting confused or overwhelmed by the process, please do not hesitate to give us a phone call at 1-800-616-1970 or 407-442-3122 and we will do our best to accommodate. We only list these precautions within the instructions to provide a greater insurance that your trip will live up to its luxury billing in every way imaginable. Ideally, we want to help make the entire process of disembarking and arriving at the airport in time to catch your flight back home as seamless and simple as possible. If all goes well, you should find yourself being properly accommodated from the time you disembark from the ship to your luxury vehicle where you will be chauffeured to the airport without delay. We have a wealth of experience dealing with customers of all different demographics and thus are more than competent enough to guarantee that your voyage will be a safe one.